OSC5000

Process and project management are critical skill sets required of today's top managers and leading companies. Documented, repeatable and well-managed processes result in increased employee/customer satisfaction, business continuity, and efficient operations, allowing the firm to deliver within defined time, cost, and scope constraints. Students will learn how to map and document processes, assess their readiness for improvement, identify requirements, set up and execute a formal project, and evaluate the results.

Prerequisites: 'C-' or better in (BCOR 3050 OR OSC 3050) AND
(Full Major status in the School of Business OR Full Major status in QAMO).

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